YouTube could see a jump in videos erroneously taken down for content policy violations as the company relies more on automated software during the coronavirus pandemic, Alphabet Inc’s Google warned earlier this week. Google said in a blog post that to reduce the need for people to come into its offices, YouTube and other business divisions are temporarily relying more on artificial intelligence and automated tools to identify problematic content. Such software is not always as accurate as humans, which lead to errors, the company said. And “turnaround times for appeals against these decisions may be slower,” the blog post added. Twitter Inc on Monday said it too would be increasing usage of similar automation, but that it would not ban any users based solely on automated enforcement because of accuracy concerns. Facebook Inc did not respond to requests for comment on Monday. It drew public criticism last week for asking policy enforcers to continue coming to work because it lacks secure technology for moderation to be conducted remotely. The trio of Silicon Valley internet services giants, like many companies across the world, have asked employees and contractors to work from home if possible, aiming to slow the spread of… Read full this story
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