Send happy people to review your app; send unhappy people to your support/help center. Try to determine how someone feels about your app before asking for a review. This will help keep negative reviews out of the store (so they can’t negatively impact rankings). This feedback can also help your QA team generate a great support queue full of tickets. Don’t interrupt a user to ask for a review. Never ask a user to review your app right when they launch the app. This prevents them from doing the very thing that they opened your app to do, so they will likely leave a negative review if they choose to participate at all. It is best to trigger reviews when there has been a clear success in the app, like after the user has won a game or completed a task. This will make it more likely that they have time to provide a review and more probable that the review will be positive. If a user says they don’t want to review your app, don’t ask them again. Repeated requests … [Read more...] about App Packs & App Store Search
Nowadays, most folks have broadband at up to 30-Mbps, but many will be browsing your store on a much slower connection. Sometimes good bandwidth is clogged with too many users, like at a search conference hotel. Wireless connections are closer to dial up speeds than broadband. Many rural customers settle for satellite or dial up connections. … [Read more...] about 12 Step Program For Improving The Load Speed Of Online Stores
EPIC hereby petitions the Federal Trade Commission to open an investigation into Google’s Cloud Computing Services, to determine the adequacy of the privacy and security safeguards, to assess the representations made by the firm regarding these services, to determine whether the firm has engaged in unfair and/or deceptive trade practices, and to take any such measures as are necessary, including to enjoin Google from offering such services until safeguards are verifiably established. Such action by the Commission is necessary to ensure the safety and security of information submitted to Google by American consumers, American businesses, and American federal agencies. … [Read more...] about New Privacy Complaint Filed Against Google (And The Cloud)
With Google, site owners can overcome this issue by verifying ownership of all domains in Webmaster Central, then submitting Sitemaps for any of those domains from any location. However, as this solution only works for Google, it’s not useful for those who want one process for generating Sitemaps for submission to all engines. (Which is, after all, the spirit of sitemaps.org.) … [Read more...] about You Can Now Store Your XML Sitemap Files Anywhere!
where point three comes in. If there’s an error — or if there’s a legal request … [Read more...] about FTC Complaint Filed Over AskEraser: “Unfair & Deceptive”