Summing It All Up Online reputation management is a simple process of trying to remove bad reviews, deal with the ones that you can’t get rid of, and promoting the positive. Google+ Business Pages offer a tremendous opportunity for the latter, and businesses of any size should make sure to do their best to take advantage of this. … [Read more...] about Google + Business Pages for Online Reputation Management
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Should I Enable SMS Chatting For My Business or Client? From my limited experience, I would say sure, go ahead. The number of people using the feature is relatively low compared to traffic, your personal mobile phone number is kept hidden so other’s can’t see it, and it’s one more touch-point with your customers or potential customers. Also, you can always turn it off if it becomes burdensome. … [Read more...] about Wait. You Can Text Message Businesses From a Google Search?!?
4) Make your profile pic a selfie hotspot Difficulty level: Medium (feasible for many storefronts) When a client has a physical premise (and community ordinances permit it), an exterior mural can turn through traffic into foot traffic — it also helps to convert Instagram selfie-takers into customers. As I mentioned in a recent blog post, a modest investment in this strategy could appeal to the 43–58 percent of survey respondents who are swayed to shop in locations that are visually appealing. … [Read more...] about 5 Google Business Profile Tweaks To Improve Foot Traffic
Lizzi Harvey has been more active and public recently - showing up in webmaster hangouts and posting more on Twitter. You can follower her on Twitter @LizziHarvey. Here are some of the recent updates she posted related to new updated developer docs she released: … [Read more...] about Google Busy Updating Developer Docs For SEOs & Webmasters
Here is a screen shot from Ellen Edmands of Google showing a double or dual listing for a business "related" carousel on desktop. I cannot replicate this and I don't think I've ever seen this happen before but I am told it does happen and it is rare. … [Read more...] about Dual Google Business Related Carousel